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link04 Privacy Policy, Clearly Explained

The link04 Privacy Policy shows what account, device and payment details we handle, why we use them and how you can ask about them.

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CONTACT OUR TEAM

Get Privacy Policy Help Through Your Account

A clear contact route matters when you want to ask about your Privacy Policy rights or a record connected with your account. Start from the account help path and include the phone number linked to your profile, the relevant date and a short description of your request. We use those details to locate the correct record without asking you to reveal a wallet PIN. If a DANA receipt, QRIS reference or login event needs checking, keep the original receipt and share only the reference requested through the account route.

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Account help path

Use the help route available after account access for Privacy Policy questions, data requests or a concern about a phone verification record. We may ask for account details so we can confirm which profile your request concerns before discussing personal data.

Payment record check

When your question involves DANA, OVO, GoPay or QRIS, provide the transaction reference rather than a wallet password or one-time code. Our team can use the reference to identify the relevant payment record and explain what data is attached to it.

Access assistance

If you cannot reach the account help path, use the contact option shown on link04 and state that your request concerns the Privacy Policy. We will use the minimum account details needed to confirm your identity and respond to the correct person.

HOW WE HANDLE DATA

Privacy Choices From Login To Retention

We keep the Privacy Policy practical by connecting each data use to an account action you can recognise.

Account details

We may handle your phone number, verification result, login events and account settings to maintain the correct account path. Before we discuss or change personal details, we may ask you to confirm account ownership through the available verification step.

Payment references

A DANA, OVO, GoPay or QRIS record can include a reference, amount status and time needed to match the transaction. Bank transfer and virtual account records are handled for the same matching purpose, without asking us to store your wallet PIN.

Cookies and devices

Cookies and similar device data can remember a session, language choice or consent setting. If you clear browser storage, you may need to sign in again and make your choices again. We treat a phone browser and desktop browser as separate access points.

Account security

Phone verification and sign-in checks help us reduce the chance that another person reaches your account. Never send a one-time code, wallet PIN or password in a support message. If you notice an unfamiliar login, use the account help path promptly.

Retention requests

We keep information only while it serves account operation, transaction checking, security or a legal requirement. You can ask what remains connected with your profile, why it is retained and whether a deletion or correction request can be handled.

Changes and contact

For a correction, access request or Privacy Policy question, include your account phone number and the specific record involved. We may request an ownership check, then explain the available action and any limit that depends on local law.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers address the account and payment questions we expect you to ask before opening or using a link04 account. They cover phone verification, wallet references, browser storage, deletion requests and access from Indonesia. For a case-specific answer, use the account contact path and avoid sending passwords, wallet PINs or one-time codes.

It covers account details, phone verification, sign-in activity, device and cookie data, payment references and support requests. It also explains why we use those records, how long operational needs may require them and how you can ask for access, correction or deletion where local law permits.

Yes. The Privacy Policy includes records connected with DANA, OVO, GoPay and QRIS, such as a transaction reference, status and time. Bank transfer and virtual account records can also be covered. We do not need your wallet PIN to check a payment reference.

Phone verification helps us connect account activity to the person opening that account and helps protect sign-in access. The result and related account details can be handled under the Privacy Policy. Do not share the verification code with anyone, including a person claiming to provide support.

Use the account help path and identify the account phone number, the data category you want to access and the reason for your request. We may confirm ownership before responding. We will explain the available action and any restriction that depends on local law.

You can ask us to correct inaccurate account details or delete data that no longer needs to be retained. Send the request through the account contact route and name the specific record. Some transaction, security or legal records may need to remain where local law permits.

Our Privacy Policy treats cookies and device storage as tools that may remember a session, consent choice or preference. Clearing browser storage can sign you out and remove those choices. The same account may be reached on desktop, but each browser can hold separate session data.

Yes, the Privacy Policy describes how we handle data when you access the service from Indonesia, including Jakarta and Surabaya. Account access and eligibility depend on local law. If your location or legal position affects access, contact us through the account help path for a case-specific response.

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