Reference

link04 Terms & Conditions Made Clear

link04 Terms & Conditions explain how your account, wallet activity and lobby access work before you open an account.

Account access rulesWallet check stepsPolicy change noticesData request route

Your Account Terms Before Lobby Access

link04 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions apply when you create, access or use an account on link04. You must provide accurate account details and complete the clear phone verification step before account access is enabled. Eligibility depends on local law, and we may restrict access where local law

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permits. The terms also explain how we handle wallet references, payment confirmations and account closure requests. DANA, OVO, GoPay and QRIS may appear as payment context, while bank transfer and virtual account steps can require matching account details. Read the full wording before proceeding, especially the
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parts covering inaccurate details, interrupted access, policy updates and requests to change stored data.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS HELP ROUTE

Get Help With Account Policy Questions

A clear support path helps when a Terms & Conditions question affects your account or wallet status. We ask you to include the account phone number, the relevant policy section and any payment reference, without sending your password or verification code. This gives our support team enough context to check the issue while keeping sensitive credentials out of the conversation. Use the available support contact route shown in your account area.

Team online

Account access

If phone verification does not complete, tell us which account step stopped and quote the policy point you are asking about. We can explain the applicable Terms & Conditions and identify whether access depends on local law or a missing account detail.

Wallet status

For DANA, OVO, GoPay or QRIS questions, provide the payment reference and displayed status rather than your wallet password. We use those details to separate a policy question from a pending confirmation or mismatched account record.

Policy request

You can ask us to clarify a clause, explain a policy update or record a request to change eligible account data. Include the wording that concerns you so our reply addresses the Terms & Conditions directly.

CLEAR POLICY HANDLING

How We Apply These Account Rules

The Terms & Conditions describe practical controls rather than broad promises. We use account details to manage access, payment references to check wallet status and security steps to protect account changes.

Data handling

We handle the account details you submit for account access, phone verification and policy-related support. Payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account are used as operational records, not as a substitute for your login credentials.

Cookies and sessions

Cookies or similar session tools can keep the account path working between login and the lobby. If you clear them, change browser settings or move from mobile to desktop, you may need to authenticate again before the Terms & Conditions area opens.

Account security

Keep your phone, password and verification codes private. We do not ask you to place a password in a payment receipt or support message. If account details look unfamiliar, stop the account step and contact us through the stated support route.

Record retention

We retain account and transaction-related records for the period needed to operate the account, address disputes and meet applicable requirements. The exact handling depends on the Terms & Conditions and local law that applies to your account.

Policy changes

When we amend these Terms & Conditions, we update the policy page and identify the changed wording where practical. Check the date or notice shown with the text before using an account, particularly after a payment or security process changes.

Change requests

To request correction or removal of eligible account data, send the account phone number and a concise description through support. We may ask for an account check before acting, because a data request must not expose another person’s record.

Answers About link04 Terms & Conditions

These Terms & Conditions answers cover the points most often checked before account opening: eligibility, verification, payment references, device sessions, policy changes and data requests. We keep each answer tied to the written policy, so you can compare the explanation with the full wording on the page. If your situation is different, contact us with the exact clause and account step involved.

They cover account creation, phone verification, access rules, wallet references, security duties, policy updates, data handling and account closure requests. They also explain that access depends on local law, so you should read the applicable wording before opening or using an account.

Yes. Our Terms & Conditions state that access depends on local law and may be limited where local law permits. If you are unsure whether an account step applies to your location, contact support before submitting payment details or completing phone verification.

Phone verification connects the account step to the contact detail you provide and helps us address account changes safely. If verification fails, do not create repeated records or share a code. Ask support to check the relevant Terms & Conditions and account status.

DANA and QRIS references may be used to match a payment status with your account record. The written terms do not make a receipt equal to confirmed status; retain the reference and contact support if the displayed result does not match your account.

The policy applies to the same account across supported browser paths, but device sessions can behave differently. Clearing cookies, changing browsers or leaving an inactive session may return you to login, requiring phone or account verification again.

Send a request through the account support route with your account phone number, the data you believe is incorrect and the requested change. We may verify your identity before acting, and the request remains subject to the written Terms & Conditions and local law.

We may update the policy when account, security or operational wording changes. We place the current text on this page and may show a notice with the update. Read the latest version before continuing, because the applicable terms can depend on when you use the account.

link04 Terms & Conditions Made Clear

Get Help With Account Policy Questions

Account access

Wallet status

Policy request

How We Apply These Account Rules

Data handling

Cookies and sessions

Account security

Record retention

Policy changes

Change requests

Answers About link04 Terms & Conditions

01 What do link04 Terms & Conditions cover?

02 Does account access depend on local law in Indonesia?

03 Why is phone verification required before access?

04 How do the Terms & Conditions treat DANA and QRIS payments?

05 Can I use the same Terms & Conditions on mobile and desktop?

06 How do I ask for a correction to my account data?

07 Can link04 change its Terms & Conditions?

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